Hollister - Key Lead, Ashford Designer Outlet
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Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routine
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours may increase to support the needs of the business.
Qualifications
What it Takes
* Education: High School Diploma/G.E.D. equivalent preferred
* Retail Experience: At least 1 year preferred
* Supervisory/Managerial Experience: Not required
Additional qualities include Customer Focus, Communication, Interpersonal Skills, Fashion Trend Knowledge, Outgoing nature, Assertiveness, Flexibility & Stress Tolerance, Poise & Ambition, Multi-Tasking, Applied Learning, Promoting Diversity & Inclusion, Work Ethic, Omni Channel Services.
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for a variety of benefit programs designed to fit your lifestyle. Benefits include Quarterly Sales Incentive Bonus, Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Brand Affiliate opportunities, Training and Development, and a supportive global team culture.
Follow us on Instagram @LIFEATANF. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Customer Service
Industries
* Retail and Apparel & Fashion
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