Overview
Job Title: On-Site IT Support Engineer (Level 1/2) - Burton On Trent
Client: A Global household brand (confidential)
Location: Burton On Trent, England (UK) - On-Site
Duration: 15 days | Start: 30 Sep 2025 - End Date: 20 Oct 2025
Rate: On application
Your Mission
Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Burton office.
Working Hours: 8am till 5pm
Scope of Work or skills required
Onsite Desktop engineer with hardware and software troubleshooting skills and good soft skills to handle customer queries.
Key Responsibilities
* End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
* Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
* Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
* Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.
You\'ll Need
Technical
* 3-5 years IT experience
* Windows/macOS deployment expertise
* Networking basics (TCP/IP, Ethernet)
* A+/MCP certifications (preferred)
Soft Skills
* B2 English
* Exceptional customer service
* Team collaboration skills
* Adaptability in fast-paced environments
Logistics
* Own car + valid license
* UK Resident
* 50 lbs lifting ability (to be able to move equipment)
* Flexible schedule readiness
Why Join?
* Impact: Support a global healthcare innovators IT ecosystem.
* Growth: Long-term role (1 year potential) in a dynamic environment.
* Support: Structured workflow.
Apply
Ready to drive IT excellence in Aberdeen?
Apply now with your CV including your location:
* Your CV
* Confirmation of local availability
* Rate acceptance: (confirmed after application)
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