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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and providing an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate:
* Has a customer-first mindset
* Is a natural communicator, attentive to listening and persuading
* Shows initiative and energy, whether working in a team or independently
* Pay attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and friendly
* Uses critical thinking to solve problems confidently
About our business
Since opening our first store in Abingdon in 1989, we now have 58 stores across the UK, with more planned. We focus on understanding customers’ needs, lifestyle, and budget, helping them find the perfect furniture.
We source from around the world—handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany—offering beautiful furniture for every room.
Our people
As our founder and CEO Peter Harrison says, “We employ nice people to sell nice furniture to nice customers.” Our success is driven by our team, who enjoy real progression, training, rewards, and fun. Over 20% of our staff have received long service awards because they want to stay!
Our recruitment
As a family business, we value everyone feeling part of our family. We are an equal opportunities employer and welcome all applicants. Ready to take the next step in your career? Apply now and let’s talk. Together, we can achieve great things.
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