Overview
Be among the first applicants for an Insurance Account Handler role based in Tonbridge. This opportunity is with the UK’s largest independent Insurance Brokers. The role offers Monday to Friday work (no weekends), a basic salary relative to experience, and a generous bonus structure. We are open to hearing from people from all backgrounds and offer hybrid and flexible working options.
When you join, you will be supported by our Ardonagh family and will be welcomed into an organisation that cares about your wellbeing.
Responsibilities
* Support a designated client portfolio as their first point of contact, build strong relationships, and assist with queries as they arise.
* Provide excellent customer service and contribute to a positive client experience.
* Represent the company’s values in all client interactions, both on the phone and in person.
Qualifications and attributes
* Some experience of the Insurance Industry is essential.
* Ability to bring your best self to work every day and provide the best possible client experience.
* Proactive, uses initiative, and demonstrates an entrepreneurial spirit.
* Willingness to learn and be curious; opportunities to gain qualifications are available.
* Confidence to work with clients both on the phone and face to face; customer service experience is important.
* Team player with a positive outlook, collaborative, resilient to change.
* Honesty and integrity in a financially regulated environment.
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress across the Ardonagh family
* Gain CII or ACII qualifications to boost knowledge and career prospects
* Pension scheme
* 24-hour support for physical and mental wellbeing
* 1 paid volunteering day per year
* The Spotlight Awards recognizing talent across the group
Please note: This employer is an equal opportunities employer with a commitment to diversity, equity and inclusion. We conduct relevant employment checks if your application is successful. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other, Information Technology, and Management
* Industries: Insurance
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Tonbridge, England, United Kingdom
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