Overview
Night Supervisor - HI Hemel at Valor Hospitality Careers UK
Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel’s products and services you can deal with all guest requests, including additional room amenities or delivering room service. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team are essential.
Responsibilities
* Running the Front Desk during night hours and supporting Night Audit.
* Handle guest requests, including room amenities and room service.
* Prepare the hotel for the day ahead and adapt on shift as needed.
* Collaborate with the management team to maintain brand standards and guest satisfaction.
Compensation
£26,436.80 per annum (£12.71 per hour), 40 hours per week (5 days).
Benefits and Perks
* Exclusive discounts for you, your friends and family.
* Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty.
* Access to high-street discounts on a range of shops and experiences.
* Up to 40% savings on a wide range of bikes with the Cycle To Work Scheme.
* Generous refer-a-friend bonuses, starting at £250.
Health, Wellbeing and Career Growth
* Calendar of wellness activities and annual #HealthyHabits campaign.
* Employee Assistance Programme (free, confidential advice 24/7) for you and your family.
* Healthcare Cash Plan options from £5 per month.
* Fully funded apprenticeship programmes and internal development programmes.
* Monthly and annual team member service awards.
Qualifications and Skills
* Experience in a branded hotel, working in a front of house or reception team.
* Ability to deliver brand standards at any time of day.
* Excellent communication and teamwork skills.
About Valor Hospitality Careers UK
Around the UK, Valor operates 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Employment type
* Part-time
Seniority level
* Entry level
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