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Customer service advisor

Peterborough
Savills
Customer service advisor
Posted: 18 February
Offer description

Role Overview

We have an exciting opportunity for an experienced Customer Service Advisor to join the Hub Property Services team on a temporary basis (9 month contract).

The purpose of the role is to act as the first point of contact for residential tenants, handling inbound telephone calls relating to repairs and estate-related matters. The role also involves planning, instructing and administering property compliance servicing, certification and remedial works across residential, commercial and agricultural properties within the Savills Rural & Projects Division.

In addition, the role will include a range of general property management and administrative duties to support the effective delivery of the service.

Click here to download the full job specification. Please ensure you read this before applying.

What we offer you:

Career and Professional Development
25-30 Days Annual Leave, depending on grade
Life Assurance
Private Medical Scheme
Virtual GP
Global Mobility Scheme
Rewards Platform
Company Pension Scheme
Enhanced Incremental Annual Leave

Find out more about Savills offer

Team Overview

The team has 21 members, made up of a Head of Property Services, Operations Manager, Two Service Delivery Managers, a Deputy Service Delivery Manager, a Data Analyst and 15 Customer Service Advisors all based in the Peterborough office.

This role does not meet the salary criteria for skilled worker visa sponsorship(click link to check exemptions).

To be eligible to apply for this role you must hold your own right to work in the UK. Please take the time to check here that you're able to make a new application to us now. Our employees act with honesty and integrity so we expect the same from you. We take any attempts to circumvent this policy very seriously.

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

Over 42,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.

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