Purpose of the post As Operational Stakeholder Manager you will: Support public affairs and stakeholder engagement activity across the IMA, helping to deliver the organisation’s role in promoting and monitoring rights under the Withdrawal Agreements. Contribute to the coordination and attendance of stakeholder meetings and engagement events, including in-person activities, ensuring agreed processes are followed and relevant information is gathered for briefings and shared with appropriate teams. Assist in identifying opportunities to raise awareness of the IMA’s work with parliamentarians and relevant committees, supporting wider public affairs engagement. Build and maintain effective working relationships with key stakeholders, including stakeholder contacts across government and relevant external organisations and other contacts, ensuring engagement activity is well supported and collaborative. Monitor and analyse matters raised through plenary meetings, committee hearings, and other relevant proceedings relating to the IMA’s remit. Work closely with internal teams such as Secretariat and Communications to help ensure a coordinated and well-documented approach to stakeholder and public affairs activity, in line with knowledge and information management requirement. Accurately record and share information through agreed systems to support effective stakeholder engagement processes across the IMA. Represent the IMA at external meetings and events, promoting the organisation’s work and role in protecting citizens’ rights. Assist with the development and maintenance of Memoranda of Understanding (MOUs) to support effective engagement with stakeholders. Help implement wider stakeholder engagement activities, including engagement with citizens, representative groups, public authorities, and devolved administrations. Support the delivery and communication of operational activity by helping to prepare briefings and correspondence for senior leaders, and ensuring stakeholder engagement activity is effectively recorded and retained. Work collaboratively with colleagues across Operations, Legal, Governance & Corporate Services, and Communications to ensure engagement is well-coordinated and aligned with organisational objectives. Work with senior colleagues to support delivery of agreed stakeholder engagement priorities, providing timely updates, stakeholder insight and briefing material and supporting the team in delivering its operational responsibilities. The postholder will work under the direction of the Operational Stakeholder Engagement Lead (Grade 7) and within priorities and frameworks set by the Deputy Director, Operational Stakeholder Engagement (Grade 6). To be successful in this role it is likely that you’ll be someone who: Demonstrates initiative and the ability to work independently, consistently meeting deadlines and making sound decisions within agreed guidance and delegated authority. Shows resilience when providing robust input, challenge and recommendations to colleagues, particularly in the context of supporting public affairs engagement, managing stakeholder relationships, and coordinating activities across internal teams. Demonstrates a strong understanding of the UK system of government, Parliament and devolved administrations, including the role of Ministers, senior officials, and parliamentary committees, and how these interact with public bodies. Possesses excellent communication skills and a keen political awareness, adept at identifying and sustaining key stakeholder relationships and adapting messages to different audiences. Is a skilled communicator who can effectively convey the IMA’s narrative, tailoring messages to inform and engage stakeholders and service users in line with agreed communications and engagement plans. Uses evidence and stakeholder insight to identify themes, issues and opportunities, producing clear options and recommendations for senior colleagues and escalating sensitive, novel or high-risk matters appropriately. Supports a positive team culture through effective collaboration, knowledge sharing and continuous improvement of stakeholder engagement processes. Encourages cross-team collaboration and helps to embed best practice. Main Duties and Responsibilities Support public affairs and stakeholder engagement activity across the IMA, contributing to delivery of the organisation’s role in promoting and monitoring rights under the Withdrawal Agreements. Coordinate and attend stakeholder meetings and engagement events, including in person activity, ensuring agreed processes are followed. This includes gathering information for briefings and completing actions to share outputs with relevant teams. Support public affairs engagement by helping to identify opportunities to raise awareness of the IMA’s work with parliamentarians and relevant committees and assisting with engagement activity. Build and maintain effective working relationships with key stakeholders, including relevant parliamentary, government and external stakeholder contacts, to support delivery of agreed engagement activity and ensure appropriate coordination with senior colleagues. Work collaboratively with internal teams, including Secretariat and Communications, to ensure a coordinated and well documented approach to stakeholder and public affairs activity, in line with knowledge and information management (KIM) requirements. Represent the IMA at external meetings and events at an operational level, promoting the organisation’s work and role in protecting citizens’ rights in line with agreed lines, engagement plans and delegated authority, escalating sensitive or high-risk issues as appropriate. Support wider stakeholder engagement activity, including engagement with citizens, representative groups, public authorities and devolved administrations. Help implement and maintain effective stakeholder engagement processes across the IMA, ensuring information is accurately recorded and shared through agreed systems. Assist with the development and maintenance of Memoranda of Understanding (MOUs) to support effective engagement with stakeholders, coordinating inputs, tracking actions and maintaining version control and records. Provide timely updates and contributions to briefings for senior staff and the Executive Team, through the Operational Stakeholder Engagement Lead, on stakeholder engagement activity and emerging issues, including summarising key themes, risks and opportunities and proposing practical next steps within agreed guidance. Monitor and analyse matters raised at plenary meetings, committee hearings, and similar forums that relate to the IMA’s work, highlighting relevant implications for operational delivery and escalating where issues are novel, sensitive or cross-cutting. The duties/responsibilities listed above describe the post and are not intended to be exhaustive. Essential Skills Ability to build, manage and sustain effective relationships with a diverse range of internal and external stakeholders. Understanding of parliamentary and public-sector environments, with the ability to support engagement with parliamentarians and committees. Strong written and verbal communication skills, including producing clear briefings and updates for senior leaders. Ability to plan, coordinate and follow up stakeholder meetings and engagement activities efficiently and accurately. Proven ability to work effectively with internal teams to deliver a coordinated and joined up engagement approach. Confidence in representing the organisation externally and explaining its role and priorities clearly and credibly within agreed lines and delegated authority Ability to improve engagement materials/tools and approaches within agreed plans. Strong attention to detail in recording, managing and sharing stakeholder information in line with KIM requirements. Ability to identify emerging issues from engagement activity and provide timely, proportionate updates to senior staff. Behaviours We'll assess you against these behaviours during the selection process: Working Together (Lead behaviour) Seeing the Bigger Picture Communicating and Influencing Delivering at Pace Please refer to our candidate pack for further information about the role and the IMA. Pwrpas y Swydd Fel Rheolwr Gweithredol Ymgysylltu â Rhanddeiliaid byddwch yn: Cefnogi gweithgareddau materion cyhoeddus ac ymgysylltu â rhanddeiliaid ar draws yr IMA, gan helpu i gyflawni rôl y sefydliad wrth hyrwyddo a monitro hawliau o dan y Cytundebau Ymadael. Cyfrannu at gydlynu a mynychu cyfarfodydd rhanddeiliaid a digwyddiadau ymgysylltu, gan gynnwys gweithgareddau wyneb yn wyneb, gan sicrhau bod prosesau y cytunwyd arnynt yn cael eu dilyn a bod gwybodaeth berthnasol yn cael ei chasglu ar gyfer sesiynau briffio ac yn cael ei rhannu â'r timau priodol. Cynorthwyo i nodi cyfleoedd i godi ymwybyddiaeth o waith yr IMA gyda seneddwyr a phwyllgorau perthnasol, gan gefnogi ymgysylltiad ehangach â materion cyhoeddus. Adeiladu a chynnal perthnasoedd gwaith effeithiol â rhanddeiliaid allweddol, gan gynnwys cysylltiadau â rhanddeiliaid ar draws y llywodraeth a sefydliadau allanol perthnasol a chysylltiadau eraill, gan sicrhau bod gweithgareddau ymgysylltu yn cael eu cefnogi'n dda ac yn gydweithredol. Monitro a dadansoddi materion a godwyd trwy gyfarfodydd llawn, gwrandawiadau pwyllgorau, ac achosion perthnasol eraill sy'n ymwneud â chylch gwaith yr IMA. Gweithio'n agos â thimau mewnol fel yr Ysgrifenyddiaeth a Chyfathrebu i helpu i sicrhau dull cydlynol a dogfennedig o ymdrin â gweithgareddau rhanddeiliaid a materion cyhoeddus, yn unol â'r gofyniad rheoli gwybodaeth a hysbysrwydd. Cofnodi a rhannu gwybodaeth yn gywir trwy systemau y cytunwyd arnynt i gefnogi prosesau ymgysylltu â rhanddeiliaid effeithiol ar draws yr IMA. Cynrychioli'r IMA mewn cyfarfodydd a digwyddiadau allanol, gan hyrwyddo gwaith a rôl y sefydliad wrth ddiogelu hawliau dinasyddion. Cynorthwyo gyda’r gwaith o ddatblygu a chynnal Memoranda Cyd-ddealltwriaeth (MOU) i gefnogi’r gwaith o ymgysylltu â rhanddeiliaid yn effeithiol. Helpu i weithredu gweithgareddau ymgysylltu â rhanddeiliaid ehangach, gan gynnwys ymgysylltu â dinasyddion, grwpiau cynrychioliadol, awdurdodau cyhoeddus, a gweinyddiaethau datganoledig. Cefnogi’r gwaith o ddarparu a chyfathrebu gweithgareddau gweithredol drwy helpu i baratoi dogfennau briffio a gohebiaeth ar gyfer uwch arweinwyr, a sicrhau bod gweithgareddau ymgysylltu â rhanddeiliaid yn cael eu cofnodi a'u cadw'n effeithiol. Gweithio ar y cyd â chydweithwyr ar draws Gweithrediadau, Cyfreithiol, Llywodraethu a Gwasanaethau Corfforaethol, a Chyfathrebu i sicrhau bod ymgysylltiad wedi'i gydlynu'n dda ac yn alinio â nodau sefydliadol. Gweithio gyda chydweithwyr uwch i gefnogi’r gwaith o gyflawni blaenoriaethau ymgysylltu â rhanddeiliaid y cytunwyd arnynt, gan ddarparu diweddariadau amserol, mewnwelediadau rhanddeiliaid a deunydd briffio, a chefnogi'r tîm i gyflawni ei gyfrifoldebau gweithredol. Bydd deiliad y swydd yn gweithio o dan gyfarwyddyd yr Arweinydd Gweithredol Ymgysylltu â Rhanddeiliaid (Gradd 7) ac o fewn blaenoriaethau a fframweithiau a osodir gan y Dirprwy Gyfarwyddwr, Ymgysylltu â Rhanddeiliaid Gweithredol (Gradd 6). I lwyddo yn y rôl hon, bydd angen i chi fod yn unigolyn sy’n: Dangos blaengaredd a’r gallu i weithio’n annibynnol, gan gwrdd â therfynau amser yn gyson a gwneud penderfyniadau cadarn yn unol â chanllawiau ac awdurdod dirprwyol y cytunwyd arnynt. Dangos gwytnwch wrth ddarparu mewnbwn ac argymhellion cadarn i gydweithwyr, a’u herio, yn enwedig yng nghyd-destun cefnogi ymgysylltiad â materion cyhoeddus, rheoli perthnasoedd â rhanddeiliaid, ac wrth gydlynu gweithgareddau ar draws timau mewnol. Dangos dealltwriaeth gref o system lywodraethu’r DU, Senedd y DU a’r gweinyddiaethau datganoledig, gan gynnwys rôl Gweinidogion, uwch swyddogion a phwyllgorau seneddol, a’r ffordd y mae’r rhain yn rhyngweithio â chyrff cyhoeddus. Meddu ar sgiliau cyfathrebu ardderchog ac ymwybyddiaeth gwleidyddol amlwg, yn fedrus o ran adnabod a chynnal perthnasoedd â rhanddeiliaid, ac addasu negeseuon i wahanol gynulleidfaoedd. Gallu cyfathrebu’n fedrus er mwyn cyfleu naratif yr IMA yn effeithiol, gan deilwra negeseuon i addysgu rhanddeiliaid a defnyddwyr gwasanaeth, ac ymgysylltu â nhw, yn unol â chynlluniau cyfathrebu ac ymgysylltu y cytunwyd arnynt. Defnyddio tystiolaeth a mewnwelediadau rhanddeiliaid i nodi themâu, problemau a chyfleoedd, gan gynhyrchu opsiynau ac argymhellion eglur i gydweithwyr uwch, ac uwchgyfeirio materion sensitif, newydd neu risg uchel yn briodol. Cefnogi diwylliant tîm cadarnhaol trwy gydweithio effeithiol, rhannu gwybodaeth a gwelliant parhaus o brosesau ymgysylltu â rhanddeiliaid. Annog cydweithio ar draws timau ac sy’n helpu i wreiddio arferion gorau. Prif Ddyletswyddau a Chyfrifoldebau Cefnogi gweithgareddau materion cyhoeddus ac ymgysylltu â rhanddeiliaid ar draws yr IMA, gan gyfrannu at gyflawni rôl y sefydliad wrth hyrwyddo a monitro hawliau o dan y Cytundebau Ymadael. Cydlynu a mynychu cyfarfodydd rhanddeiliaid a digwyddiadau ymgysylltu, gan gynnwys gweithgareddau wyneb yn wyneb, gan sicrhau bod prosesau y cytunwyd arnynt yn cael eu dilyn. Mae hyn yn cynnwys casglu gwybodaeth ar gyfer sesiynau briffio a chwblhau camau i rannu allbynnau â'r timau perthnasol. Cefnogi ymgysylltiad â materion cyhoeddus trwy helpu i nodi cyfleoedd i godi ymwybyddiaeth o waith yr IMA gyda seneddwyr a phwyllgorau perthnasol, a chynorthwyo gyda gweithgareddau ymgysylltu. Adeiladu a chynnal perthnasoedd gwaith effeithiol â rhanddeiliaid allweddol, gan gynnwys cysylltiadau perthnasol â seneddwyr, y llywodraeth a rhanddeiliaid allanol, i gefnogi’r gwaith o gyflawni gweithgareddau ymgysylltu y cytunwyd arnynt a sicrhau cydgysylltu priodol â chydweithwyr uwch. Gweithio ar y cyd â thimau mewnol, gan gynnwys yr Ysgrifenyddiaeth a Chyfathrebu, i sicrhau dull cydlynol a dogfennedig o ran gweithgareddau rhanddeiliaid a materion cyhoeddus, yn unol â gofynion rheoli gwybodaeth a hysbysrwydd (KIM). Cynrychioli'r IMA mewn cyfarfodydd a digwyddiadau allanol ar lefel weithredol, gan hyrwyddo gwaith a rôl y sefydliad wrth ddiogelu hawliau dinasyddion, yn unol â ffiniau, cynlluniau ymgysylltu ac awdurdod dirprwyol y cytunwyd arnynt, ac uwchgyfeirio materion sensitif neu risg uchel fel y bo’n briodol. Cefnogi gweithgareddau ymgysylltu â rhanddeiliaid ehangach, gan gynnwys ymgysylltu â dinasyddion, grwpiau cynrychioliadol, awdurdodau cyhoeddus a gweinyddiaethau datganoledig. Helpu i weithredu a chynnal prosesau ymgysylltu â rhanddeiliaid effeithiol ar draws yr IMA, gan sicrhau bod gwybodaeth yn cael ei chofnodi'n gywir a'i rhannu trwy systemau y cytunwyd arnynt. Cynorthwyo i ddatblygu a chynnal Memoranda Cyd-ddealltwriaeth (MOU) er mwyn cefnogi ymgysylltiad effeithiol â rhanddeiliaid, cydlynu mewnbynnau, olrhain camau gweithredu, rheoli fersiynau a chynnal cofnodion. Darparu diweddariadau amserol a chyfrannu at sesiynau briffio ar gyfer uwch staff a’r Tîm Gweithredol, drwy’r Arweinydd Gweithredol Ymgysylltu â Rhanddeiliaid, ar weithgarwch ymgysylltu â rhanddeiliaid a materion sy’n dod i’r amlwg, gan gynnwys crynhoi themâu, risgiau a chyfleoedd allweddol a chynnig camau ymarferol nesaf o fewn canllawiau y cytunwyd arnynt. Monitro a dadansoddi materion a godir mewn cyfarfodydd llawn, gwrandawiadau pwyllgor a fforymau tebyg sy’n ymwneud â gwaith yr IMA, gan dynnu sylw at oblygiadau perthnasol o ran cyflawni gweithredol, ac uwchgyfeirio materion sensitif, newydd neu drawsbynciol. Mae’r dyletswyddau / cyfrifoldebau a restrir uchod yn disgrifio’r swydd ac nid ydynt yn gynhwysfawr. Sgiliau Allweddol Y gallu i adeiladu, rheoli a chynnal perthnasoedd effeithiol gydag ystod eang o randdeiliaid mewnol ac allanol. Dealltwriaeth o amgylcheddau seneddol a sector cyhoeddus, gyda’r gallu i gefnogi ymgysylltiad gyda seneddwyr a phwyllgorau. Sgiliau cyfathrebu cryf, yn ysgrifenedig ac ar lafar, gan gynnwys y gallu i gynhyrchu dogfennau briffio a diweddariadau eglur ar gyfer uwch arweinwyr. Y gallu i gynllunio, cyd-drefnu a dilyn cyfarfodydd rhanddeiliaid a gweithgareddau ymgysylltu yn effeithlon ac yn gywir. Gallu profedig i weithio’n effeithiol gyda thimau mewnol i ddarparu dull gwaith cydlynol a chydgysylltiedig o ran ymgysylltu. Yr hyder i gynrychioli’r sefydliad yn allanol ac esbonio ei rôl a’i flaenoriaethau yn glir ac yn gredadwy o fewn ffiniau ac awdurdod dirprwyedig y cytunwyd arnynt. Y gallu i wella adnoddau / offer a dulliau ymgysylltu o fewn cynlluniau y cytunwyd arnynt. Sylw cryf i fanylion wrth gofnodi, rheoli a rhannu gwybodaeth am randdeiliaid yn unol â gofynion KIM. Y gallu i nodi materion sy’n dod i’r amlwg o weithgareddau ymgysylltu, a darparu diweddariadau amserol a chymesur i uwch staff. Ymddygiad Cydweithio - (Prif ymddygiad) Gweld y darlun ehangach Cyfathrebu a dylanwadu Cyflawni'n gyflym Mae mwy o wybodaeth am y rôl a’r AMA yn y pecyn ymgeiswyr .