The Opportunity: Technical Support Services Manager
Contract: Permanent
Salary: Dependant on experience, company car and 20% bonus
Location: Cannock
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Technical Support Services Manager will promote a safe working culture, drive team effectiveness to deliver timely technical resolutions with full root cause analysis, communicate clearly with stakeholders, customers, suppliers and industry specialists to provide recommendations that improve efficiency and engineer development, manage departmental performance in line with agreed KPIs and budget, and be primarily based in Cannock with business travel as required.
The Impact you will have:
1. Comply with all company SHEQ (Safety, Health, Environment and Quality) policies.
2. Support SHEQ, Briggs Equipment and Briggs Group Business Units through formal technical investigations.
3. Provide an effective technical support function for all engineering resources across Briggs Equipment and Briggs Group Business Units.
4. Coordinate Field Technical Support Engineers to ensur...