Working at the Cumberland, you become part of something special. We’re a mutual organisation, purpose-led and committed to improving the lives of our customers, colleagues and community. Our values are incredibly important to us. We’re on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you. Due to an internal promotion, we have an exciting opportunity for a Learning & Development Administrator to join our Learning Team on a fixed term contract for a period of 18 months. This role is part of the Learning Team, who are responsible for learning events, onboarding new colleagues and maintaining our learning management system, amongst many other things. As a team we couldn’t be more energised by the opportunity we have to help shape our colleagues’ development - we are constantly pushing ourselves to do that in a simple and human way. If you’re someone who; has a passion for developing yourself and others, has excellent organisational skills and past administration experience, then this a great opportunity for you to be part of our team. The Benefits Salary – £25,500 p.a. Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days. Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development. Hybrid Working – We deliver a fantastic mix of face to face and virtual learning events and the successful candidate would therefore be willing to work both remotely and from Cumberland House as and when required to support the Learning & Development team. You’ll be given the tools and equipment you need to be able to work from home when you need to. Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme. Community Day - We offer our people an extra paid day off every year to help local charities and community organisations. The Role As our Learning & Development Administrator, you will be responsible for ensuring all aspects of administration associated with the Learning Team are completed within agreed timescales and with a high degree of accuracy, including: Assisting with all elements of event administration. This includes promotion of learning events, arranging hospitality, room layout and equipment, liaising with trainers/partners, booking rooms, printing and distributing course materials and ensuring required equipment is available and in working order. Developing and maintaining accurate and easily accessible records for all events and through this, supporting the provision of management information and budget tracking. Generating reports from our Learning Management System when required. Assisting with the evaluation of learning initiatives, including, ensuring evaluation forms are completed and returned following learning events and feeding back results to the team. Registering colleagues for external courses and qualifications Developing and maintaining positive, collaborative working relationships with all colleagues to sustain the reputation of the wider People & Culture team as a customer focused function. About You We’re looking for someone with excellent organisational and time‑management skills. You’ll manage competing priorities, multitask, and meet deadlines reliably. You’ll be a great communicator, both verbally and in writing. You’ll be adaptable and pro-active, flexible in responding to changing needs and proactive in spotting improvements. You’ll be a great team-worker, collaborating effectively with colleagues and other stakeholders. We would love to hear from you if you have the following experience and skills: Working in a fast paced, customer focussed environment. Events planning and coordination Data analysis and information reporting Providing support to meetings and events to enable them to run effectively. Excellent IT skills, including proficiency in Microsoft Word, Excel and PowerPoint. The Company We’re here to create a banking experience that’s kinder to people and planet. Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities. The Benefits Competitive Salary We will offer you a competitive basic salary for your role, which is reviewed every year. Learning & Development We want you to grow in your role. We’ll work together to support your personal and professional development. Holidays Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years. Family Friendly We pay competitive maternity, paternity and adoption leave. Flexible Working We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role. Pension Scheme If you’re eligible, we’ll enroll you into our competitive company pension scheme. Health & Wellbeing We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme. Community Day We offer our people an extra paid day off every year to help out local charities and community organisations. Social We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips. Documents