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Resourcing Manager (Public Sector FM & Security) at OCS Group UK
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Working Days: Role is required to complete shifts covering all hours of the operations including nights, weekends and weekend nights - key requirement of the role is the flexibility of the shifts worked.
As the Cleaning and Security Manager, you'll lead a dedicated team, ensuring that cleaning services meet the highest standards set by the National Cleaning Standards 2021. Your role is pivotal in optimizing staffing levels and promoting a safe, clean environment throughout the hospital. You'll work closely with various stakeholders to ensure compliance with service requirements and contractual obligations.
Daily operations will be under your watchful eye, from monitoring cleanliness standards to conducting regular audits. You'll drive innovation within the cleaning department, seeking cost-efficient and sustainable practices. Training and developing your team will be a priority, ensuring they have the skills and knowledge to perform their duties safely and effectively. You'll support a 24/7 cleaning service, fostering communication and support across all shifts.
Your leadership will be key in maintaining a high-performance culture, where standards are upheld, and efficiencies are continuously implemented. You'll oversee pest control and window cleaning operations, ensuring everything runs smoothly and adheres to schedules.
As part of your role, your key responsibilities will include, but are not limited to:
* Provide leadership, direction, and delegation to staff. Promote and share best practice.
* Oversee the delivery of cleaning, pest control and window cleaning at a high level that meets contractual obligations.
* Drive innovation within the cleaning department, seeking cost-efficient and sustainable practices.
* Ensure cleaning services meet the highest standards set by the National Cleaning Standards 2021.
* Support a 24/7 cleaning service, fostering communication and support across all shifts.
* Ensure pest control and window cleaning operations run smoothly and adhere to schedules.
* Identify, mitigate and control risks by taking a risk-based approach to the management of Service Parameters and contracted operational compliance, identifying control measures and monitoring required actions.
* Identify areas of noncompliance or elevated risk of failure; planning and monitoring remedial actions within agreed timeframes and to agreed action plans.
* Maximise staffing levels and efficiency by actively engaging with recruitment process, colleague engagement and staff development programs.
* Have profit and loss accountability for the Cleaning Services to ensure that budgetary targets are met. Actively maximise and protect revenue within the services.
The Ideal Candidate Should Meet The Following Criteria
* Must have Right to Work in the UK
* An enhanced DBS will be completed for the successful candidate.
* SIA license or willingness to obtain.
* BICS would be highly desirable.
* Managerial experience of large multi-skilled teams.
* Cleaning experience with knowledge of infection control in a hospital environment and 2021 cleaning standards.
* Knowledge of Security Industry code of practice.
* Experience of P&L and budgetary management.
* Experience in report writing for complex subjects to be effectively communicated to various stakeholders.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other and Management
* Industries
Facilities Services
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