Be-IT is seeking an experienced IT Service Desk Team Leader in Edinburgh to drive a high-performing service culture. In this hands-on leadership role, you will oversee the IT Service Desk and manage a small team, ensuring effective service delivery while enhancing processes and user experience.
The ideal candidate will have proven experience in a Service Desk leadership role, strong technical skills across Microsoft 365 and Intune, and a solid understanding of ITIL processes. The position offers a competitive salary and benefits package.
#J-18808-Ljbffr