Join to apply for the Operations Manager role at Empyreal Logistics (We're Hiring!!)
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Description: We are a growing Cash Logistics company seeking enthusiastic, responsible, and reliable individuals. Empyreal Logistics aims to provide tailored logistics and cash handling services to meet our customers' needs. We foster a culture of dependability, flexibility, and trustworthiness, committed to service and excellence.
We are looking for a dynamic leader to manage our branch in Shrewsbury. The Operations Manager reports to the Branch Manager and is responsible for overseeing daily operations, customer service, policies, procedures, safety protocols, staffing, routing, and operational goals.
Key Responsibilities include:
1. Demonstrating effective leadership aligned with Empyreal's values and culture.
2. Maintaining and providing excellent customer service.
3. Ensuring operational activities meet department standards.
4. Setting and achieving goals supporting company objectives.
5. Completing daily reporting and audits.
6. Acting as operational liaison with clients.
7. Managing team staffing, performance, training, and development.
8. Performing related duties such as verifying/distributing/assigning deposit bags, assisting processing tellers, and transport services.
9. Monitoring performance and ensuring service level commitments.
10. Evaluating operations for efficiency improvements.
11. Adhering to company policies, including travel and hotel allowances.
12. Performing miscellaneous duties as assigned.
Minimum Requirements:
1. Bachelor's degree or equivalent work experience.
2. At least three years of bank-related experience or similar.
3. Proficiency with Microsoft Office and banking systems.
4. Ability to operate required equipment and drive delivery routes.
5. Strong communication, analytical, planning, and leadership skills.
6. Flexibility to work weekends and shifts, lift up to 50 lbs., and stand for extended periods.
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