Barclays is seeking a highly skilled and collaborative Onboarding Senior Subject Matter Expert to help shape and support the future of customer onboarding within the Payments space. To be successful as a Onboarding Senior Subject Matter Expert you should have experience with:
• Experience in data science, modelling, analytics, or acquiring onboarding, particularly within Payments or Financial Services.
• You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This is role will be located at our Northampton or Sunderland office.
Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution.
Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy.
Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders.
Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.