Overview
Leasing Consultant at Stonemark — markets, shows and leases apartments to prospective tenants and responds to applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.
Responsibilities
* Maintains an accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
* Establishes rapport with each prospective resident, determines their needs and desires, and presents the community in a manner that addresses those needs and desires.
* Schedules appointments for showing market-ready apartments, overcomes objections, obtains commitment to lease and follows up on undecided prospects.
* Verifies rental applications for accuracy and completeness per company and housing regulations.
* Prepares move-in and welcome packages.
* Assists in move-in/move-out processes and ensures that apartments to be shown and leased are clean and attractive.
* Assists in the collection of rent and other monies due and processes service requests for maintenance service.
* Assists in the preparation of the community newsletter.
* Assists the Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.
Approvals and Submittals
* Pre-qualification of prospective residents.
Development or Review and Submission
* Process rental applications, leases and lease renewals.
* Correspondence to residents, prospective residents, etc.
* The monthly newsletter.
* Propose activities or social functions for residents.
* Exceptional cases concerning terms of renewals or lease applications.
Qualifications
* Education/Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related leasing experience and/or training; or an equivalent combination of education and experience.
* Abilities and Aptitudes: Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and a positive attitude are essential.
* Specific Skills: Knowledge of word processing, spreadsheet, and internet software. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Management
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