About the Company
Our client is a well-established bespoke house builder based in Thetford, renowned for delivering high-quality, individually designed homes across Norfolk and the surrounding areas. Due to continued growth, they are seeking an organised and proactive Sales Progressor to support the Group Sales Manager and help ensure a smooth customer journey from reservation through to legal completion.
The Role
This is a key customer-focused role responsible for progressing property sales through the full conveyancing process while maintaining excellent communication with buyers, solicitors, mortgage brokers, and internal departments. The successful candidate will play an important role in helping drive successful completions and delivering a first-class customer experience.
Key Responsibilities
1. Support the Group Sales Manager with the progression of property sales from reservation to completion
2. Liaise regularly with purchasers, solicitors, estate agents, mortgage brokers, and financial advisors
3. Monitor and manage the sales pipeline, ensuring all parties are progressing within agreed timescales
4. Provide regular updates to buyers and maintain strong customer relationships throughout the process
5. Coordinate exchange and completion dates with all relevant stakeholders
6. Ensure all sales administration and documentation is accurate and up to date
7. Assist with reporting, sales tracking, and general administrative support
8. Resolve issues and proactively manage any delays within the conveyancing process
9. Work closely with construction and customer care teams to support smooth handovers
Candidate Requirements
10. Previous experience in a Sales Progressor, Sales Coordinator, Estate Agency, Conveyancing, or New Homes role
11. Excellent organisational and communication skills
12. Strong attention to detail and ability to manage multiple transactions simultaneously
13. Professional and customer-focused approach
14. Ability to build strong working relationships with both internal and external stakeholders
15. Proficient in Microsoft Office and CRM systems
16. Experience within the housebuilding or property sector would be advantageous
What’s on Offer
17. Salary up to £35,000 depending on experience
18. Opportunity to join a respected bespoke house builder with an excellent reputation
19. Supportive and collaborative working environment
20. Long-term career development opportunities