We are an independent company driven by creating unique destinations and experiences. We try to create a positive and egalitarian working environment and are looking for people with energy, common sense, positivity and experience of working in food and drink led customer service. If this sounds like you we'd love to hear from you.
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. This role is essential in creating a welcoming atmosphere for our guests and ensuring a high standard of service throughout their dining experience. The ideal candidate will possess a passion for hospitality and a commitment to delivering exceptional customer service.
Responsibilities
* Greet and welcome guests upon arrival, ensuring they feel valued and comfortable.
* Take orders accurately and efficiently, providing recommendations when necessary.
* Serve food and beverages in accordance with established standards, ensuring presentation and quality.
* Assist with food preparation as needed, maintaining cleanliness and organisation in the kitchen area.
* Maintain knowledge of menu items, including ingredients and potential allergens, to assist guests effectively.
* Ensure compliance with food safety regulations and hygiene standards at all times.
* Collaborate with team members to ensure smooth operations during busy periods.
* Handle customer inquiries and resolve any issues promptly to enhance guest satisfaction.
Skills
* Previous experience in a restaurant or hospitality setting is highly desirable.
* Strong catering skills, with the ability to manage large groups effectively.
* Experience in serving food and beverages with an emphasis on customer service excellence.
* Knowledge of food preparation techniques and safety regulations is essential.
* Barista experience is an advantage, particularly for establishments serving coffee or specialty drinks.
* Excellent communication skills, with the ability to engage positively with guests and colleagues alike.
* A proactive attitude towards problem-solving and a willingness to learn new skills within the hospitality industry. Join us in delivering outstanding experiences for our guests while working in a vibrant team environment
Job Type: Part-time
Pay: £12.22-£13.50 per hour
Expected hours: 10 – 30 per week
Benefits:
* Employee discount
* On-site parking
Application question(s):
* You must be able to get too and from work by not using public transport.
Work Location: In person