A great opportunity has become available for someone who is interested in working in property. This role is varied and with give an apprentice the opportunity to work within a busy estate agent environment.
At Thomas Harvey, we pride ourselves on being one of the few truly independent family run estate agents in the West Midlands & South Staffordshire whilst being one of the longest serving agents in the area having been established for over forty five years. We have built a strong reputation in providing an excellent standard of service.
The role involves dealing with all aspects of office support, including answering calls and dealing with clients taking information and details for enquiry. This role is varied and with give an apprentice the opportunity to work within a busy estate agent environment. Also as potential customer will go into the office it is important to have the ability to make good eye contact and make the customer feel welcome on arrival.
Duties include:
Taking calls - Messages
Meet and greet
Updating database with client details
Taking information correctly / taking enquiry details
Checking paperwork is scanned to electronic files
Helping customers with general enquires
Uploading property photos on to the system
Data management and file checks shadowing staff in the office to gain an understanding of the role
Checking personnel information on files is correct
Checking availability of appointments and assisting staff with diary management helping with general admin duties learning all aspects of working in a estate agent environment
Requirements
Desired skills
Excellent verbal and written communication
Be computer literate
Ability to use own initiative
Organisational Skills
Personal qualities
Assertive and have a high level of energy
Committed to the role
Good communication skills and ability to communicate with colleagues and clients
Driven and a quick thinker
Desired qualifications
Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C or above IT qualification Is desirable.
Future prospects
After successful completion of the Apprenticeship you will become a full time employee with lots of further learning and progression to develop and be the best you can be achieving your full potential.