AX/D365 Business Analyst
Permanent | Remote (2 days on-site per month) | Cheltenham, Gloucestershire
Proactive IT Appointments are currently working with a well-established UK organisation that is looking to appoint an experienced ERP Business Analyst to join their Business Information Systems team. This is an excellent opportunity to work on a large-scale ERP environment, supporting and enhancing Microsoft Dynamics AX 2012 R3 and D365 solutions as part of a major transformation programme. You will work closely with business stakeholders and technical teams to improve processes, deliver system enhancements, and ensure the ERP platform continues to support the organisation's operational needs.
Key Responsibilities
1. Analyse business systems and processes to identify issues and recommend effective solutions
2. Facilitate requirements gathering, review, and design workshops with business stakeholders
3. Configure system changes and enhancements within the ERP platform where required
4. Work closely with third-party development and support partners to deliver fixes and customisations
5. Lead requirements documentation and User Acceptance Testing (UAT) activities across projects
6. Maintain business use cases and process flow documentation as systems evolve
7. ...