Service Delivery Advisor; Apprentice Employment Agency division Location - remote/hybrid (part time will be considered, though 5 day working coverage required) About the Role We're looking for an organised and detail-focused professional to join our team in a key back-office role supporting our apprenticeship provision. This is a great opportunity for someone with experience in a college or training provider setting who enjoys working behind the scenes to keep systems, records, and processes running smoothly. You'll play a vital part in managing apprentice employment administration, payroll information, and compliance from onboarding through to completion. Acting as a central point of coordination, you'll support apprentices, employers, and colleagues by ensuring information is accurate, up to date, and handled with care - helping everyone focus on successful outcomes. What You'll Do You will support the administrative lifecycle of apprentice employment, ensuring all contractual, payroll, and absence-related documentation is processed accurately and on time. This includes maintaining apprentice records, monitoring probation and review milestones, tracking attendance and absence, and ensuring payroll data is correctly collated and submitted. Working closely with delivery staff, employers and apprentices; you will provide first-line administrative and advisory support on attendance, conduct, and performance proces...