Field Engineer – IT & POS Hardware (Southwest UK) We are seeking a skilled Field Engineer ideally located in or around the Swindon through to Exeter area to become an integral part of a dynamic Engineering Team. You’ll be joining a robust network of 60 engineers across the UK, supporting diverse client sites with cutting‑edge IT hardware solutions. About the Role: * Installation, deployment, and configuration of IT networking and point‑of‑sale / Epos hardware, ensuring seamless integration with existing systems * Configuration and troubleshooting to meet client specifications and resolve issues during installation * Client interaction – working closely with customers to understand their needs, provide technical support, and ensure high levels of satisfaction * Documentation – maintaining accurate records of installations and client interactions for transparency and accountability * Collaboration – providing daily feedback to the Service Desk to deliver positive solutions for customers * Participation in an on‑call rota (including out‑of‑hours and weekend work), supported by colleagues in the Southwest region * Overtime opportunities available Key Requirements: * Strong technical aptitude with networking and cabling experience (Cisco knowledge desirable) * Proven problem‑solving skills, able to work efficiently under SLA deadlines * Excellent timekeeping and punctuality * Customer‑focused with clear and effective communication skills * Self‑motivated, with a proactive, can‑do attitude * Flexible and adaptable to changing environments and challenges * Team player with a collaborative mindset * ServiceNow experience desirable but not essential * SC clearance desirable but not essential * Full, clean driving licence required Location: Access to the M4 corridor leading into the Southwest of England is essential to meet customer SLA requirements. Key areas covered include Wiltshire, Bristol, Devon, and Cornwall Package: * Up to £30,000 plenty of overtime * Company van and fuel card * Pension scheme * Life Assurance * 25 day holiday allowance, plus bank holidays * Paid charity day * Vodafone employee advantage scheme * Eye care vouchers * wellbeing support benefits To apply in confidence please apply submitting your cv for consideration