1. 3 - 4 MONTH TEMP ROLE
2. COMPETITIVE HOULRY RATE & WEEKLY PAY
About Our Client
Our client is a medium-sized organisation in the not-for-profit industry with a strong commitment to improving the lives of individuals and communities. This organisation prides itself on its customer-centred approach and ability to make a positive impact.
Job Description
3. Respond to customer enquiries via phone, email, and social media platforms
4. Provide accurate and timely information to customers
5. Resolve customer complaints professionally
6. Collaborate with team members to improve customer service processes
7. Maintain a high level of product and service knowledge
8. Document customer interactions for record keeping
9. Contribute to team meetings and training sessions
10. Adhere to all company policies and procedures
The Successful Applicant
A successful Temporary Customer Service Advisor should have:
11. A strong customer service orientation
12. Excellent communication and interpersonal skills
13. The ability to problem-solve and handle customer complaints
14. Proficiency in using customer relationship management software
15. A proactive attitude and the ability to work as part of a team
What's on Offer
16. An hourly rate of £15.30 - £18.70
17. The opportunity to work in a rewarding not-for-profit sector
18. A supportive and collaborative team environment
19. Professional development opportunities
20. Flexible work arrangements
This is a fantastic opportunity for a dedicated Temporary Customer Service Advisor to make a difference in the not-for-profit sector. We encourage you to apply if you are passionate about providing exceptional customer service.