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Park services manager

Filey
Away Resorts
Service manager
Posted: 6 January
Offer description

Location: The Bay Filey

Hours: 40 hours per week - Weekends Required

Salary: £30,000 - £34,000 DOE

What we need in a nutshell

We need someone who will oversee all maintenance, grounds and security matters, keeping everything in pristine condition and looking spectacular, for example, repairing, maintaining, renewing, and improving everything that is needed to give our guests the Away Resorts experience.

Who are we?

Our holidays are amazing and it's our people who bring everything to life. We pull out all the stops, add the bells and whistles and put our hearts and souls into it, so that our guests can enjoy the greatest of Great British holidays. At Away Resorts, we like to have fun, so if you do too, and you would also like to be part of an award winning company with big plans - we need to talk.

What you will be doing

As one of our team of holiday heroes, you will manage the Park Services Team to ensure everything is in good working order. Your work will include:

1. Allocating maintenance jobs; everything from replacing light bulbs to troubleshooting and overcoming issues to exceed Guests’ expectations.
2. Carrying out maintenance checks and repairs on changeover days, working with other tradespeople when necessary
3. Ensuring the landscaping is to our high standards
4. On-call duties providing security to the park when required
5. Genuine drive to see the jobs through to completion
6. H&S checks/Prime safety
7. Rotas
8. Recruitment
9. Cost control
10. Planned and reactive maintenance
11. Pretty much anything else that other people cannot do!

Guests and staff will look to you to fix what is broken and restore order, so you will need to be confident, friendly, and obliging in addition to your practical skills.

One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays, evenings, and weekends too.

Skills, experience, and qualities you will need

We will train you, but you will need to have the following skills and experience to apply for this role:

12. Experience of managing a team and overseeing trades persons on park
13. Experience in property maintenance, construction, and facilities management Understanding of Purchase ordering systems
14. An understanding of Health & Safety at work
15. A good standard of education, ideally to GCSE standard or equivalent
16. Driving licence is essential

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm, and extremely high standards of craftsmanship - if you’ve got all that, you’re in the running.

It is about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

17. Experience working on a holiday park
18. Trade qualifications

What we can offer you

19. Competitive Pension
20. Bonus Scheme
21. Life Insurance
22. Discounts on Away Resorts Holidays
23. On Park Discounts
24. Awards Nights
25. Team Incentives
26. Team Get Togethers

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