FUSE is sourcing a Store Director for the exciting opening of Sephora at St James Quarter.
About Sephora UK
Sephora is expanding across the UK, bringing its bold, inclusive, and innovative approach to beauty retail. With nearly 500 global brands and the Sephora Collection, the company champions creativity, self‑expression, and exceptional customer experience.
The Role: Store Director
This is a major leadership opportunity within Sephora’s UK expansion. As Store Director, you will:
* Lead one of Sephora’s key new store openings.
* Shape store culture, vision, operations, and customer experience from day one.
* Manage full commercial and operational performance.
* Inspire and coach a high‑performing management team.
* Elevate the in‑store experience through service, storytelling, and innovation.
Key Responsibilities
You will lead across strategy, people, operations, and customer experience, including:
* Providing market insight to guide strategy and planning.
* Shaping commercial plans to maximise sales and profitability.
* Using local customer insight to influence product mix and storytelling.
* Setting the standard for exceptional customer experience through on‑floor leadership.
* Coaching and developing your team to deliver high performance.
* Driving sales across all categories, including exclusive brands.
* Ensuring excellence in stock, cash, compliance, and visual merchandising.
* Leading recruitment, workforce planning, scheduling, and team development.
* Reviewing and evaluating store events and activations.
What You’ll Bring
Sephora is looking for a strategic, people‑focused retail leader with:
* Experience leading large retail teams and delivering strong commercial results.
* A passion for unforgettable customer experience.
* Strong analytical skills and data‑driven decision‑making.
* Excellent coaching and leadership capabilities.
* Proven success meeting and exceeding sales targets.
* Operational expertise across stock, cash, and visual standards.
* A leadership style that is inclusive, empowering, creative, and customer‑obsessed.
Benefits at Sephora UK
* Industry‑leading training through Sephora University
* Competitive pay with annual performance reviews
* Paid day off on your birthday
* Wellbeing and perks platform
* Generous holiday allowance (with option to buy more)
How to Apply
* Click Apply below to submit your application online.
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