As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades, currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, your days will vary and include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. We support your growth with:
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, a 6% pension contribution, company vehicle, fuel/charging card, laptop, and mobile phone.
* A £2,000 reward for referring successful candidates.
WHAT YOU NEED IS:
Qualities and skills for an Account Manager include:
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
WHO SHOULD APPLY?
We welcome candidates with diverse backgrounds; prior sales or construction experience is not mandatory. Success depends on teamwork and ability. Please apply for a single role; the team will assign you based on your skills.
Apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds. If selected, you'll complete an online assessment and a short video interview—check your junk mail for these.
Support is available at [emailprotected]. The process includes interviews with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Travel expenses are covered.
If no current openings match, you may be added to our talent pool for future opportunities. We value all contributions and are committed to equal opportunity.
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