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We are the leading timber window contractor in the UK specialising in the design, supply, and installation of high-quality windows, doors, and the restoration of existing windows for commercial developments and bespoke domestic projects.
We are proud of our 40-year heritage. Being privately owned and financially stable, our business continues to grow steadily, with a strong project pipeline, and a reputation for delivering quality, technical expertise, and long-term value. This is an exciting time to join a progressive company where you will be encouraged to contribute, collaborate, and make a real impact at a time when we are preparing for further growth and development of our business...
Key Account Manager Job Description
The role of a Key Account Manager (KAM) is pivotal in the landscape of business-to-business (B2B) sales and client relationship management. A Key Account Manager is primarily responsible for managing and nurturing relationships with a company’s most important clients—those that contribute significantly to the company’s revenue and growth. These clients are often referred to as “key accounts,” and they typically represent a substantial portion of the company’s business. The KAM’s role extends beyond mere sales; it encompasses strategic planning, relationship building, and a deep understanding of the client’s needs and objectives.
Key duties
* Client Relationship Management: Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with the company’s products or services.
* Strategic Planning: Developing account plans that align with the client’s goals and the company’s objectives, identifying opportunities for growth and expansion.
* Cross-Functional Collaboration: Working closely with other departments, such as marketing, product development, and customer service, to ensure that the client’s needs are met and that the company delivers on its promises.
* Negotiation: Engaging in negotiations with clients to secure contracts, pricing, and terms that are beneficial for both parties.
* Performance Monitoring: Tracking the performance of key accounts, measuring success against established KPIs, and adjusting as necessary to improve outcomes.
The Role
* This is an office-based roll working from our head office in Harrogate.
* The Key Account Manager role dealing with the renovation of windows to high end projects and the supply and installation of our new timber window range.
* Liaising with main contractors, house builders and developers for new build and commercial projects
* Will be responsible for taking enquiries from clients over the phone and email
* Analyse drawings and specifications to gain a full understanding of projects
* Writing up quotes on the back of enquiries and talking through the quote with the client
* Build and develop relationships with clients throughout the process to encourage repeat business
* Dealing with projects ranging in value from £50,000 - £1,000,000
The ideal applicant
* Must have sales, estimating, order processing and client liaison experience
* Highly advantageous if you have experience dealing with timber windows and doors
* Must have some understanding of technical drawings and building regulations
* Excellent communication skills both written and verbal
* Ability to build and develop relationships
* Wanting to forge a career
* Driven, hungry, ambitious and enthusiastic
Renumeration
£38,000.00 basic salary with a commission structure OTE £60,000.00
Company phone and laptop
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Construction
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