Receptionist a&e

Job summary Thisvacancy is currently only open to Herefordshire and Worcestershire NHS staff We are a busy Emergency Department. We are looking for pleasant andcaring Receptionists to join our efficient and professional team. You will haveexperience of dealing with the general public, be able to manage difficultsituations and have a fundamental understanding of medical terminology andsymptoms. You will have a good general level of education at GCSE level orequivalent. You will be able to keep calm in a sometimes pressured andstressful environment, be a good communicator and have excellent organisationalskills. Main duties of the job Emergency Department Receptionists work a flexible 24 hour rota systemto include weekends, nights and bank holidays as required.In return for your hard work and dedication, we offer excellent opportunitiesfor career progression and professional development.Attachedyou will find the person specification document which provides more detailabout the essential and desirable skills and experience needed for this role.We highly recommend you review this document and use it when completing yourapplication as these criteria are used by hiring managers as guidance duringshortlisting.For anoverview of the main duties of the role please see the 'Job Description andMain Responsibilities' section below. To understand the day-to-dayresponsibilities in more detail please read the full job description documentattached. About us Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Being open and honest Ensuring people feel cared for Showing respect to everyone We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. DBS Checks and Costs Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs. Job description Job responsibilities Please refer to the job description attached. If you have any questions about the position please donot hesitate to contact us. Job description Job responsibilities Please refer to the job description attached. If you have any questions about the position please donot hesitate to contact us. Person Specification Qualifications Essential You will have a good general level of education at GCSE level or equivalent. Basic keyboard skills/qualification. Desirable Any recognised IT processing/typing qualification Knowledge and Skills Essential Basic inputting/keyboard skills. Good verbal communication skills. Good telephone manner. Basic numeracy. Legible handwriting. Ability to work calmly and prioritise tasks in a busy setting. Experience Essential Must be used to working in busy environment with a variety of different people Previous experience of working as a receptionist or administrator dealing with general public / service users answering general queries Desirable Previous experience in a health care setting. Herefordshire and Worcestershire NHS staff Job Vacancy Essential This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices); please indicate here which NHS organisation in Herefordshire and Worcestershire you currently work for? Person Specification Qualifications Essential You will have a good general level of education at GCSE level or equivalent. Basic keyboard skills/qualification. Desirable Any recognised IT processing/typing qualification Knowledge and Skills Essential Basic inputting/keyboard skills. Good verbal communication skills. Good telephone manner. Basic numeracy. Legible handwriting. Ability to work calmly and prioritise tasks in a busy setting. Experience Essential Must be used to working in busy environment with a variety of different people Previous experience of working as a receptionist or administrator dealing with general public / service users answering general queries Desirable Previous experience in a health care setting. Herefordshire and Worcestershire NHS staff Job Vacancy Essential This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices); please indicate here which NHS organisation in Herefordshire and Worcestershire you currently work for? Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Charles Hastings Way Worcester Worcestershire WR5 1DD United Kingdom Employer's website