Oyster Care Homes
Job Description:
Who are we?
Oyster Care Homes are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.
We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.
The Role:
Oyster Care Homes is delighted to announce an exciting opportunity for an experienced Customer Relations Manager to join our team. As we continue to expand and innovate in the Care sector, we're seeking an individual who is passionate about promoting our services, enhancing brand visibility and fostering strong relationships with our target audience.
Key Responsibilities:
1. Developing and implementing a culture of high-quality customer care, undertaking support visits / evaluation of the enquiry and sales pipeline across Oyster Care Homes.
2. Overseeing and continually improving all aspects of our customers journey, including but not limited to "what good looks like" for our customers and embedding as standard best pra...