About the role: Centred on visiting homeless households currently in temporary accommodation to determine from their perspective what the homeless service does well and areas for improvement. About you: • Be Customer Focused • Be Results Focused • Be a Team Player • Be a Good Communicator • Be Safety Conscious • Be a Solution Finder What you will do: To actively engage with homeless clients currently in temporary accommodation through a differentiated approach of home visits and telephone calls to maximise the breadth of service user feedback’ Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .