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About
Sales & Customer Service Executive – Cheltenham Fantastic Opportunity | Competitive Package | Career Growth
Working Hours
Monday to Thursday: 8.30am – 4.30pm
Friday: 8.30am – 2.00pm
This is a fantastic opportunity to join a successful company with real potential to grow alongside the business and progress your career in a thriving industrial sales and service environment.
About the Role
As a Sales & Customer Service Executive, you’ll play a key role in driving our commercial success and delivering top-quality service to both existing and new customers. You’ll manage the full sales cycle, respond efficiently to customer enquiries, and help strengthen long-term business relationships.
Key Responsibilities
Sales Responsibilities
* Build and maintain strong customer relationships to drive sales revenue
* Research and proactively source new customers to expand the portfolio
* Present products/services to potential customers, emphasising their benefits
* Handle bespoke requests, sourcing pricing and delivery details from suppliers
* Follow up on quotations and generate regular reports for management
Customer Service Responsibilities
* Process purchase orders and quotations promptly
* Provide product and service information to customers
* Resolve complaints and customer issues efficiently
* Maintain accurate records of all customer interactions
* Use the CRM system effectively to log all client calls/information
Your Skills & Attributes
* Experience in industrial, engineering, or sales environments
* Knowledge of industrial lubricants and equipment is a plus
* Proficiency in Sage 50 is essential
* Interest in becoming a key part of a business where your input is valued, your development is supported, and your career can flourish
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