Role Overview: CRM Business Development Executive.
Salary - £25,000 - £35,000 dependant on experience
Company Description
Synergy Technology, with over 25 years of service to SMEs in the UK, is a customer-driven business committed to delivering sustainable IT solutions. The company specialises in providing a well-curated range of products and services to support SMEs, focusing on software and business systems. Working closely with partners like Microsoft, Pegasus, and SuperOffice, Synergy Technology remains at the forefront of technology development, helping clients optimise their business potential.
Are you ready to be the driving force behind customer success and business growth? In this pivotal role, you'll be the eyes and ears of our external Sales Team and Directors—translating customer needs into actionable insights and uncovering new opportunities to expand our CRM footprint.
You'll be a proactive connector, a strategic thinker, and a relentless hunter of new business. Whether you're engaging with existing clients or cold-calling fresh prospects, your mission is clear: build relationships, spark interest, and help businesses unlock the full potential of their CRM solutions.
Key Responsibilities:
Customer Champion:
Act as the bridge between field sales and clients, ensuring seamless communication and exceptional service
Account Growth:
Use your account management expertise to retain clients and identify upsell opportunities that drive growth
Opportunity Seeker:
Cold call prospects to uncover CRM needs, pitch solutions, and meet ambitious pillar targets
Product Expert:
Become a master of your CRM pillar—attend external training, pass certifications, and stay sharp on our eSuite modules
Data Strategist:
Prepare insights and data ahead of field visits to maximise impact during client appointments
CRM Guardian:
Keep our database pristine, log calls, track outcomes, and maintain detailed records
Organised Trailblazer:
Plan your day with precision and execute with purpose.
Self-Starter:
Work independently, stay motivated, and bring energy to everything you do.
Lead Hunter:
Relentlessly pursue new CRM opportunities through strategic cold outreach.
What You'll Bring:
· Confidence in B2B environments and comfort engaging with senior decision-makers
· Persuasive communication and negotiation skills
· A hunger for learning and a passion for tech-driven solutions
· A mindset that thrives on autonomy, ownership, and results
Benefits:
· Ease of commute to modern offices with good transport links and parking
· Access and use of top-end and up-to-date IT equipment and software applications
· Enjoy the relaxed atmosphere of working in an informal working environment
· Experience the comfort and support of working in a small, family-orientated company
· Buy/sell holiday scheme/ Health care plan/EAP scheme/discounts
· Cycle to work scheme/Electric vehicle scheme
· Profit sharing scheme
· Company subsidised events/charity events