American Express is hiring for a role in their Brighton office focused on providing empathetic support to customers facing financial challenges. The position requires active listening and problem-solving skills, handling sensitive topics with care. Candidates must demonstrate resilience and adaptability within a fast-paced environment. This full-time role involves working a rotating shift pattern of 35 hours per week, focusing on delivering high-quality customer service while ensuring compliance with guidelines. Offers include competitive salaries and comprehensive benefits.
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