We are seeking an enthusiastic and dedicated bank Healthcare Assistant to join our team at LivingCare Sheffield. The role involves supporting the clinical team in delivering outstanding patient care in the Outpatients and Imaging department.
Main duties of the job
1. Supporting the clinical team to deliver high-quality care to patients and their families.
2. Supporting with auditing and stock checks as required.
3. Participating in regular meetings and attending other meetings as requested.
4. Undertaking skill set appropriate tasks as required.
5. Assisting in the maintenance of stock levels, including pharmaceutical products.
6. Being aware of the waste management policy and ensuring adherence to it.
7. Receiving and conveying information from telephone or personal enquiries courteously and greeting visitors in a welcoming manner.
8. Assisting the clinical and clerical staff with administrative duties as required.
9. Using the Healthcare Assistant competency framework to develop skills in the clinical area.
10. Practicing safe moving and handling as taught in training.
11. Keeping up to date with mandatory training.
12. Maintaining effective communication with patients, staff, and the wider MDT.
13. Reporting and investigating incidents, near misses, and complaints, and escalating issues to the Clinical Services Manager.
14. Ensuring a safe clinical environment and following escalation procedures for risks.
15. Working independently and as part of a team.
About us
LivingCare Group operates across various health services and portfolios, with extensive experience in NHS care and private provision. We serve GP practices and our own centres in Yorkshire.
Our success is driven by our staff's talent, dedication, and hard work. We offer competitive salaries, growth opportunities, a pension scheme, and employee benefits.
We invest in our staff's development through free training courses to help them reach their career goals and potential.
LivingCare is an equal opportunities employer committed to staff wellbeing and is a Level 1 Disability Confident Employer.
What we offer our employees:
* Free onsite parking
* Quality working environment
* Work-life balance with services running from 08:00 to 18:00, Monday to Saturday
* NHS discount with Blue Light Card
* Access to Employee Assistance Programme
* Annual pay review
* Culture matrix programme with events
* Celebrating success
Job responsibilities
* Supporting the clinical team to deliver high-quality care.
* Supporting with stock checks and audits.
* Preparing clinical areas per service requirements.
* Attending meetings as needed.
* Carrying out appropriate tasks per skill set.
* Maintaining stock levels, including pharmaceuticals.
* Adhering to waste management policies.
* Handling enquiries courteously and greeting visitors warmly.
* Assisting with administrative duties.
* Using the competency framework for skill development.
* Practicing safe moving and handling.
* Updating mandatory training.
* Communicating effectively with patients and staff.
* Reporting incidents and escalating issues.
* Ensuring safety in the clinical environment.
* Working independently and as part of a team.
Person Specification
Experience
* Experience in healthcare is preferred.
* Ability to drive is required.
Disclosure and Barring Service Check
This position is subject to a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring disclosure of any criminal convictions.
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