Overview
Customer Service - Northampton. Full-time, office-based, Monday to Friday. Temporary - 3-month contract. £12.21 per hour.
The Brief
We\'re working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.
Responsibilities
* Make a high volume of outbound calls to recover overdue payments.
* Review debtor accounts and follow up with clients via phone and email.
* Accurately record call outcomes and update internal CRM and finance systems.
* Liaise with internal teams to escalate queries and gather supporting information.
* Maintain a polite and professional approach in all customer interactions.
* Provide general administrative support to the finance team as required.
About You
* Confident communicator with a professional telephone manner.
* Energetic, enthusiastic, and comfortable working to targets.
* Strong time management and the ability to work independently.
* Reliable, organised, and eager to learn.
* Access to your own transport is essential, as the office is not accessible via public transport.
* Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.
Additional Information
* Office-based role in Northampton (NN7)
* 3-month temporary contract
* Immediate start available
Interested? Apply today to find out more. If your experience matches what we\'re looking for, we\'ll be in touch shortly.
Please note: due to the high volume of applications we receive, if you haven\'t heard from us within 72 hours, unfortunately your application has not been successful on this occasion.
Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.
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