Sales Account Manager
Location: York (North Yorkshire)
Salary: £28,000 + uncapped commission (OTE £35,000 year one) + profit share
Hours: Mon–Thurs 8:15am–5:00pm, Fri 8:15am–4:00pm
Contract: Permanent, full-time
On-site parking: Yes (driving essential – no public transport routes)
We’re recruiting for a highly established and modernised business within a specialist B2B supply sector. This is a new role created due to growth
You’ll be joining a people-led organisation that has recently become employee-owned, offering genuine involvement, transparency and the opportunity to benefit from profit share linked to company success.
Why this role stands out
This is not a high-volume call centre environment. The sales function has evolved significantly in recent years, with a stronger emphasis on:
1. relationship-led selling and account development
2. Teams calls, customer presentations and proactive customer engagement
3. Trade shows and exhibitions (UK and overseas)
4. Working smarter using modern systems and AI-enabled tools
The Role
As a Sales Account Manager, you will manage your own portfolio of customers, acting as the main point of contact and delivering a high-quality service from enquiry through to order completion.
Key responsibilities include:
5. Managing and growing existing customer accounts
6. Generating new business through outbound calling and prospecting
7. Building trusted, long-term relationships with customers and suppliers
8. Sourcing products and solutions using advanced procurement systems
9. Negotiating pricing and delivery terms
10. Quoting customers and converting enquiries into orders
11. Managing the full order process end-to-end, including supplier chasing and delivery tracking
12. Maintaining accurate CRM notes and customer activity updates
13. Handling complaints/returns professionally with the support of senior colleagues
14. Taking part in regular Teams calls with customers (supported by sales leadership)
Rewards & Benefits
15. Uncapped commission with clear targets and earning potential
16. Profit share (after 12 months service)
17. Monthly incentives and team rewards (including overseas team trips)
18. Healthcare support (including contributions towards dental/opticians)
19. 26 days holiday + bank holidaysplus up to 2 additional days based on attendance
20. Flexi time (up to 4 hours)
21. On-site breakout area
22. Free parking and regular company events
What we’re looking for
This role would suit someone who is:
23. Naturally confident making outbound sales calls and building relationships
24. Systems confident, commercially sharp and quick to learn
25. Strong in objection handling, negotiation and problem solving
26. Customer focused with high attention to detail