Our client is a well-respected Sprinkler Contractor, installing and maintaining sprinkler systems on mainly commercial projects. They would like to recruit Sprinkler Service Coordinator.
You will have worked as a Service Coordinator, ideally within sprinklers.
Role:
* Maintaining and developing good client relationships with existing client accounts.
* Together with Service Manager, you will manage the time and diaries of maintenance engineers.
* Ensure commercially efficient logistical planning of external resources across both installation and service & maintenance teams.
* Report to Senior Management on key performance indicators set.
* In line with company monitoring, manage and review external contractors and suppliers.
* Secure compliance within the company by participating in external company audits – these will include: - BRE Product Management (LPCB Certification), Health & Safety, Quality Management ISO901:2015.
Key Duties and Responsibilities:
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Maintain good client relationships within existing clients. With a focus to increase the number of Service Agreement Clients.
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Helpm prepare quotations for new or remedial works within the given timeframes.
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To ensure that all site engineers have continuity of work and to make sure all engineers have the correct parts and equipment to undergo their planned works.
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Scheduling and the booking of Service works, using our internal systems and following existing processes.
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Ensure that H&S and Quality Management Systems, procedures and policies are being adhered to internally with our site engineers and externally with Subcontractors.
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Working with our compliance administrator to ensure the engineer teams training certificates (internal & external) are maintained and the Training Matrix within our Quality Management System remains current at all times