At Kainos, we use technology to solve real-world problems that matter — transforming d...
As a Principal Delivery Manager, you will be accountable for leading the successful and efficient delivery ofdigital transformation programmesacross Kainos’sPublic Sectorclient group portfolio.
Your focus will be onmanaging and strengthening delivery across multiple engagements,,ensuring clear governance, effective collaboration, and a strong emphasis on achieving outcomes that meet client needs.
In addition to delivery leadership, you will play a key role in driving account growth by identifying new opportunities, building relationships with Director and CxO-level stakeholders, and shaping proposals that reflect evolving client priorities.
You will takeownership of the demand for staffacross your engagements and work closely with BU Operations to manage our delivery capacity and resourcing decisions.
Supporting and empowering Kainos teamsis central to the role – helping individuals perform, learn, and grow in line with our company values.
As a senior management role, you may also take on wider management responsibilities within the Public business and our broader Delivery capability as required.
Mandatory requirements:
Minimum of 7 years of experience in programme management within the Public Sector, preferably central government.
Proven experience planning, coordinating and managingcomplex programmes across multiple teams and suppliers, circa 50+ staff.
Experience in leading bespoke software delivery.
Experience in using agile methodologies.
Proven track record ofdelivering complex £10m+ per anum programmeson time and within budget, fast-moving, complex delivery environments and fixed delivery timescales. Managing multi-disciplinary teams, and achieving measurable outcomes for end users.
Proven experience in aclient-facing environment, building and managing relationships with senior stakeholders at Director and/or CxO-level.
Strong experience in managing and leading programme teams includingline managementresponsibility. Proven ability to manage, motivate and empower teams and lead by example.
Strongexperience supporting business development and account growth, including contributing to strategic planning, identifying new opportunities, and helping shape and write compelling bid and tender responses. Confident working closely with account teams to align proposals with client needs and priorities.
Experience leading or contributing to bid responses for Public Sector procurements, with a solid understanding of effective bid writing.
Strong commercial awarenessand sound understanding of project dynamics, particularly in a multi-supplier environment.
Experience of establishing and adhering to robust project governance and technical quality standards.
Broad technology experience, awareness of current technology trends and a solid understanding of contemporary software engineering practices and behaviours.
Strong ability to make reasoned decisions under pressure taking a balanced view of client demands, Kainos commercial interests and the impact on the Kainos team.
Personal attributes: personable, credible and can communicate effectively with clients and colleagues, including formal presentations. Excellent interpersonal skills and strong negotiating prowess. Mature, firm but non-confrontational style. A positive attitude to overcoming the challenges facing our clients.
Highly flexible (including a willingness to work away from home base).
You will be responsible for:
Delivery leadership– you will take ownership of complex programme delivery, ensuring workstreams are aligned to strategic goals and deliver measurable value. Your focus will go beyond time, budget, and scope to include long-term impact, client satisfaction, and continuous improvement.
Assurance and governance– you will establish and maintain effective governance structures, ensuring clear accountability and robust risk management. You will actively manage risks and issues, escalating where needed to protect delivery and maintain client confidence.
Commercial management– you will be responsible for meeting or exceeding profitability targets, while ensuring accurate, timely forecasting and reporting of key project metrics such as cost, revenue, and margin
Account growth– you will proactively identify and develop new opportunities to expand our footprint within the Public accounts you support. This includes playing a key role in account teams, shaping strategic conversations with clients, contributing to account planning, and supporting the development of compelling bids and pitches.
Innovation– you will be responsible for leading and implementing process efficiencies to the benefit of our customers, encouraging innovation in technology and process. You will foster a culture of innovation within delivery teams, encouraging the use of new technologies, tools, and ways of working to drive continuous improvement and better outcomes.
People management– you will lead, motivate and empower individuals within the Delivery capability, creating a positive, high-performing culture where people can grow.
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