DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN Whistles is a London-based style destination known for timeless design and wardrobe signatures that elevate the everyday and we are looking for a talented Assistant Manager to join us in our busy St Pancras store. In the team, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures. Who you'll be Customer-centric and thrive in a fast-paced environment Motivated to coach and upskill high performing non-management teams within the team A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person. Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence. What you'll do Lead by example and ensure the delivery of outstanding customer service Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance Assisting the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged What's in it for you? It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Free clothing allowance 70% off staff discount Up to 34 days holiday entitlement Financial and Wellbeing support Enhanced Maternity package Virtual GP service - 24/7 Plus much more! We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future! About You Not Specified About Us TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.