Berry Recruitment is out looking for an experienced Customer Representative. Contract - 12 Months with possibility to be extended afterwards. Pay - £12.60 an hour - weekly pay Flexible Working Hours: Our shifts run between 08:00am and 08:00pm. We offer a rotating schedule that supports work-life balance while meeting business needs. Weekend work required - you will be working 3 to 5 weekends out of 8. This also depends on times that you start working. Full time in the office Key Responsibilities Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions. Learn the procedures and understand parameters of producing a quality output. Process work to the defined level of quality. Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate. To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or groups. Identify and suggest areas of improvement. Maintain and update information held on a data base or manually. Experience Attention to detail Able to work in a team or other structured environment. Articulate and able to maintain good relationships with colleagues and clients. Delivers a high quality customer service in a professional manner, creating trust...