Our client urgently requires 4 Control Room Operators, please can you provide some suitable candidates. Experience of working in an operational control room, in an emergency services or National Highways environment is essential.
Start date ASAP
End date 27/09/2026
Location: Dartford, Kent
Shifts 2 day shifts 2 nights shifts 4 off
Description:
To lead and manage a team of control room operators, ensuring the consistent delivery of a high standard of service and performance in the operation and management of the strategic M25 road network.
? To support, direct the activities of primary and secondary response in coordinating the deployment of appropriate resources to successfully resolve incidents in compliance with company policy and contractual requirements.
? To accurately receive and disseminate information to optimise safety and maximise efficient response and resolution of incidents.
? To ensure that CCTV, tunnel, and bridge safety systems are monitored and that an appropriate response is taken to alarms.
? To ensure accurate recording of network occupancy through use of bespoke databases.
? To ensure that relevant colleagues and stakeholders are updated of critical incidents via escalation platforms.
? To comply with Connect Plus policies and procedures as detailed in operational plans and HR standards.
? To work to agreed business perfor...