Customer Support Executive
6 Month Fixed Term Contract
Salary: £25,000 (pro rata)
Location: Milton Keynes
Are you an organised, detail-focused professional with an interest in global events? We are looking to recruit a Customer Support Executive to join a dynamic team supporting high-profile projects and client-facing activities.
This role is ideal for someone with strong administrative and online customer service experience, comfortable managing communications, databases, and operational processes in a fast-paced environment.
This is an initial 6 month fixed term contract with the possibility of the role being extended.
Key Responsibilities:
1. Manage customer/delegate communications across multiple projects, ensuring accuracy, professionalism, and timeliness.
2. Maintain and update databases, registration platforms, or internal systems, producing reports and insights as required.
3. Coordinate with project teams and third-party suppliers to ensure smooth delivery of services.
4. Provide high-quality customer support, addressing queries and resolving issues promptly.
5. Assist with project documentation, reporting, and process improvement initiatives.
6. Contribute to a culture of continuous improvement and share l...