French speaking Travel Operations Executive
Edinburgh
Ref: 5216FO
Company Profile
A well-established international Tour Operator
Responsibilities
Main Duties
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.
The Role
* Organise group trips according to clients’ needs and submit relevant quotations
* Reserve all suitable services at competitive rates
* Handle inbound communications and respond accordingly
* Respond and deal to all queries in a timely and efficient manner
* Work with internal departments to ensure the business is run efficiently
* Gain continuous knowledge of holiday group requirements and offers
* Be able to negotiate supplier rates and always buy at the best possible price
* Attend familiarisation trips, trade fairs and meetings as directed.
Candidate’s Profile
* Fluent in French (written and spoken) essential
* Experience working with tour operators or similar service provider is essential
* Good knowledge of UK as a destination and its tourism products
* Positive, problem solver, confident and dynamic personality
* Good team player / Excellent communication skills
* Excellent attention to detail / IT literate
Location & Compensation
* Location: Edinburgh
* Hybrid working system after probation
* Salary: from £28,000 to £32,000 per annum depending on experience
* Ref: 5216FO
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