Customer Experience Advisor South Wales £27,000 - £29,000 + Progression + Training + Development + 25 Days Holiday + Bank Holiday + Pension Are you a customer-focused professional who thrives on helping people and solving problems? Do you want to play a key role in delivering a seamless, supportive experience for residents on retrofit projects? We are a fast-growing retrofit and renewables company delivering high-quality installations across social housing, local authorities, and funded schemes. Our mission is to create safer, more energy-efficient homes while making a real difference in people's lives. Join a company where your work directly improves communities and is valued every single day. As a Customer Experience Advisor, you will be at the heart of our operations, ensuring residents have a smooth, positive, and supportive journey. You'll take ownership of communications, coordinate installations, solve problems, and deliver exceptional service from referral to post-installation. This is your chance to play a critical role in a growing team where your impact is visible and appreciated. We are looking for someone who thrives on helping people and making a difference. You are organised, empathetic, and confident, with a natural ability to handle multiple priorities and complex situations. You take pride in your professionalism, enjoy collaborating with others, and are motivated by delivering outstanding o...