Garden Machinery and Groundcare Service Manager
Location: Chatteris
Full-time | Permanent | Competitive Salary + Benefits
Join a Legacy. Shape the Future.
G & J Peck Ltd is not just a workplace — it’s part of agricultural history. Founded in 1846 by George and John Peck, our employee-owned business has proudly served farming communities for over 175 years. Today, we operate from four depots, representing top-tier brands like JCB, Amazone, and Krone, providing sales, service, and parts support within agriculture and Husqvarna and Stihl in groundcare.
Our Mission
To partner East Anglian farmers and growers, promoting the long-term success of agriculture and horticulture. We supply and support market leading sustainable machinery solutions that enhance productivity and support environmental stewardship.
We’re looking for an enthusiastic Garden Machinery and Groundcare Service Manager to join our dynamic team.
The Role
Responsible for delivering service support to customers with garden machinery and groundcare products you will be based within the Parts team. Managing a team of engineers to carry out PDI’s, Inspections, repairs, overhauls and work to company policies and procedures. Responsible to ensure Health and Safety is followed and implement within the department.
* Overseeing the planning, execution, and maintenance of garden machinery and groundcare equipment. Support and guide engineers to resolve faults
* Organising collection and delivery of units to the depot for repairs to keep work flowing to ensure high utilisation of engineers.
* Keeping customer updated, managing and dealing with expectations and queries.
* Work to KPI’s
* Manage and process information using company IT systems and programmes
* Process digital data from engineers to invoice.
* Supporting other relevant roles due to holiday and sickness.
* 5+ years of experience in aftersales, preferably in Horticultural or Agricultural industry.
* Strong technical knowledge of garden machinery and groundcare industry-related equipment/products.
* Excellent communication, negotiation, and presentation skills.
Ideal Experience
* NVQ or related qualifications (preferred)
What We Offer
* Competitive pay based on experience
• 22 days holiday + bank holidays
• Life insurance (3x basic salary)
• 5% employer pension contribution
• Staff discount
• Training and development with leading brands
• Supportive, employee-owned company culture
Working Hours
* 40-hour week: Monday–Friday
• Saturday mornings on rotation: 7:30am–12:00pm
Daily commute
* To live within daily commute of Chatteris.
Application
Whether you’re an experienced Service Technician, Parts Advisor or looking to change your career to Groundcare, we’d love to hear from you.
Join G & J Peck Ltd — where heritage meets innovation. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role to careers@peck.co.uk
Please apply by sending your full CV to: Sarah Lewis, e-mail careers@peck.co.uk
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