SAU is a friendly ward with a team of admin staff who work together across 24 hours to provide a safe clerical service for our emergency surgery patients. Training will be provided, but demonstrable experience in a medical setting would be desirable. Please note the reception desk is embedded within a clinical area.
Responsibilities include:
* Deal with enquiries, including telephone enquiries in conjunction with and under the direction of nursing staff.
* Continually manage the SALUS system as a working real-time system.
* Maintain hospital notes in accordance with the Plymouth Hospitals NHS Trust policies.
* Enter admissions and discharges on iPM, including ward transfers, clinical transfers, and specialty transfers, and update patient information where necessary.
* Ensure the bed state is kept up to date on iPM.
* Commence paperwork as appropriate on patients' admission, i.e., new front sheets and labels.
* File reports, ensuring they have firstly been seen and initialled by Medical staff.
* Ensure availability of case notes (including investigation reports) for all admissions.
* Obtain notes from other departments using a computerised tracing system.
* Trace notes in and out of the ward using the computerised tracing system.
* Ensure notes are in order when patients are transferred.
* Liaise with other departments and secretaries regarding referrals, appointments, investigations to be arranged as required, and update iPM as per Trust Policy.
We offer flexible working, occupational health services, and additional education and training required for the post and development. We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do.
Preference will be given to internal Trust staff, as well as Priority and 'At Risk' status, including NHS at Risk staff throughout Devon who can display recent relevant experience as dictated by the Person Specification.
We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. We commit to giving full consideration to requests for less than full-time or flexible working.
We are an equal opportunities employer and welcome applications from all sections of the community. Please note that all communication will be electronic, and we ask that you check your email account regularly.
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