Front of House We are looking for a compassionate, organised, and detail-oriented Front of House to join a well-established and professional team providing high-quality service to clients and visitors. This is a front-facing role where you'll be the first point of contact for individuals during sensitive or emotional circumstances. You'll play a key part in maintaining a calm and welcoming environment while ensuring all administrative processes are carried out with accuracy and care. Key Responsibilities Greet all visitors in a professional and courteous manner, offering refreshments and assistance. Manage appointment bookings and liaise with colleagues to ensure smooth scheduling. Handle telephone calls and initial enquiries with empathy and efficiency. Support private visits by checking identification and guiding visitors as needed. Accurately record updates, correspondence, and visitor information into the internal management system. Assist with general administration duties, including preparing letters, handling mail, daily task completion, and end-of-day banking. Record and support the handling and collection of personal items with care and precision. Receive deliveries and record them appropriately, ensuring processes are followed correctly. Maintain a clean, organised, and welcoming reception area at all times.About You Professional and empathetic with a calm, understanding manner. Excellent communication ...