Market 36 Recruitment are currently recruiting for a Housing Officer on behalf of a client based in Harlow, on a temporary 6-month contract.
The successful candidate will be responsible for carrying out tenancy audits, engaging with residents, and ensuring properties and tenancies are managed effectively. This is a full-time, on-site role based in Harlow, working 5 days per week.
Roles & Responsibilities
* Carry out tenancy audits of council properties, meeting tenants and verifying household information
* Identify support or safeguarding needs and take appropriate action
* Inspect properties for repairs, condition issues, or potential tenancy breaches
* Respond to tenancy and estate management enquiries, including anti-social behaviour and neighbour disputes
* Work with partner agencies and internal teams to resolve issues and support tenancy sustainment
* Manage tenancy changes, including letting and ending tenancies, successions, and assignments
* Conduct introductory tenancy reviews and ensure tenancy agreements are upheld
* Maintain accurate and up-to-date case notes, records, and documentation
* Attend court hearings, case conferences, and meetings as required
* Ensure estates are well managed, safe, and welcoming for residents
Experience, education & qualifications
* Full UK Driving Licence with access to a vehicle
* Knowledge of tenancy management processes and relevant legislation
* Experience in estate management or housing services
* Ability to work independently and manage own caseload effectively
* Excellent customer service and communication skills
* Organised, detail-oriented, and able to handle sensitive situations professionally
Hours: Full-time, Monday to Friday (on-site in Harlow)
Contract: Temporary, 6 months
Salary: £23.39 per hour
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles