Positive Employment is currently recruiting for a Housing Options Officer for our client a government organisation based in Bournemouth. The successful candidate will assess the organisation's housing duty to those applying for housing; as homeless or threatened with homelessness, in accordance with statute and policy and working procedures. As a member of a committed team, provide person centred housing options advice and support with a focus on preventing homelessness. This is a 3 month starting contract with the possibility for extensions. This role is hybrid with at least 2 days required community based work. Duties and Responsibilities but not limited to:
* Provide specialist advice on a range of complex housing options and homeless prevention initiatives.
* Hold a caseload & carry out detailed legal assessments of applications for housing, making decisions on all aspects of housing or homelessness applications including verification, eligibility, housing need and support.
* Determine the support needs of households in housing need and refer to specialist providers where appropriate.
* Participate in Housing Options Duty Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, through a range of communication channels, online, face to face & in the community.
* Lead multi-agency case meetings for households with complex problems.
* Act as housing lead in response to serious domestic abuse, child protection, adult safeguarding etc. where clients have identified housing needs.
* Develop strong relationships with all housing providers and promote multi-agency initiatives in the prevention of homelessness.
* Maintain continuous professional development and up to date knowledge of related legislation, such as landlord and tenant, family, welfare benefits, child and adult safeguarding.
* Prevent homelessness wherever possible by negotiation and collaboration with a range of stakeholders.
* Effectively manage a caseload through personal housing plans, communication strategies and effective record keeping.
* Provide affidavit evidence in cases where legal review is triggered.
* Apply client confidentiality procedures to investigations undertaken and to follow guidance in relation to lone working where there are potential risks to personal safety.
Personal Requirements:
* Experience of providing professional advice to people in housing need or a relevant sector.
* Experience of working for a range of different vulnerable clients (e.g., victims of domestic abuse, mental health, offenders, substance misuse, young people, learning or other disabilities).
* Experience of managing a caseload and developing support plans.
* Qualified to L4 Diploma or equivalent experience.
* Must have Part 7 housing options experience.
* Ability to travel around the area (and to other areas of the UK) in an agreed timely manner.
Working Hours: 09:00am - 17:00pm, Monday - Friday Pay: £19.46 p/h Please note this role is within the scope of IR35. Key Words: Housing Options, Homelessness, Part 7
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