Responsibilities
* Leadership: Assist in managing day-to-day operations, including team supervision, customer service, and inventory control.
* Guest Experience: Ensure exceptional guest experiences through high-quality service, ambiance, and offerings.
* Team Management: Supervise and motivate team members, ensuring high performance and adherence to company standards.
* Business Operations: Support in financial management, including revenue generation, cost control, and budgeting.
* Training and Development: Assist in training and development initiatives to enhance team skills and performance.
* Community Engagement: Build relationships with the local community and stakeholders to enhance brand reputation and engagement.
* Leadership: Previous experience in a supervisory or managerial role within the hospitality industry, demonstrating strong leadership skills.
* Customer Focus: A commitment to delivering exceptional customer service and ensuring guest satisfaction.
* Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
* Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
* Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.
Benefits
* 50% discount on food and soft drinks across all our brands.
* Long service rewards including increased holiday and access to private healthcare.
* Discounted room rates at our award-winning hotels
* 50% off Private Event Space hires.
* Health & Wellbeing Support.
* Mental Health & Legal Guidance.
* Financial Support & Advice.
* Access to a wide range of discounts from well-known brands.
* Access to our Enrichment Days & Events Calendar.
* Apprenticeship Programmes tailored to YOU.
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