We are looking for a focused and organised Operations Assistant, to join our fast-growing wholesale team. You will be supporting our Operations Manager, to ensure efficient and on time delivery of orders to our wholesale partners, across the EMEA region.
The role is fast paced, and you will need to be highly organised, and process driven. The ability to use your initiative and problem solve is essential.
The role is hybrid and based 3 days a week in our Soho office, and 2 days working from home.
Reporting to the Senior Wholesale Operations Manager EMEA.
Responsibilities
* Supporting the Operations Manager across wholesale for EMEA region.
* Coordinating bookings and shipments for our wholesale partners.
* Working with our warehouses in the UK and the Netherlands, to ensure on time deliveries and resolving any delivery issues in a timely manner.
* Working closely with our sales team to ensure efficient running of the department.
* Building relationships with our wholesale partners and following up on any queries promptly and efficiently.
* Providing order confirmations, line sheets, price sheets, data sheets and imagery for our wholesale accounts as required.
* Becoming proficient in our system; NetSuite.
Experience and Skills
* Previous experience in operations.
* Highly organised and super-efficient.
* Have a process driven approach to planning and problem solving.
* Be able to think logically, use common sense and a service-minded approach to dealing with issues as they arise.
* Initiative to escalate issues appropriately and handle decisions in a responsible way.
* Ability to prioritise effectively and manage time in a fast paced, dynamic environment.
* Strong attention to detail.
* Excellent communication and relationship-building skills, able to collaborate effectively with other teams and external partners.
* A love of fashion and Varley as a brand and company.
* Proficiency in Microsoft Office, with particularly strong skills in Excel.
* Desirable: previous experience working with NetSuite and NuOrder.
Benefits
* Employee Purchase Scheme with 50% off for employees.
* Friend and Family Purchase Scheme with 20% off.
* Access to Bupa Health care after 2 years
* 25 Days Holiday
* Enhanced Maternity and Parental Leave after 2 years.
* Lunches 3 times a week.
* Modern office well-designed office on Carnaby Street.
* Events and socials in and away from the office.