Operation Ramp Agent
Hours: Tuesday to Saturday 01:00 to 10:00
Location: DHL Aviation at Luton Airport
Department: Airside
Key responsibilities:
· Prepare loadsheets and load plans using SABLE in full compliance with GSAM procedures.
· Oversee the safe loading and unloading of aircraft, ensuring all activity aligns with GSAM standards.
· Liaise effectively with P52 party handlers, stakeholders, and party shippers to support smooth operations.
· Coordinate container allocations for both aircraft and road vehicles.
· Arrange aircraft fuelling and de‑icing as required.
· Ensure all NMIV messaging is completed accurately and on time.
· Maintain clear and consistent communication with internal and external parties (e.g., LEJ, SDC, LHR).
· Compile and submit all required reports in a timely manner.
· Complete dangerous goods checks and prepare declarations via RCTS.
· Support and coordinate crew requirements as needed.
· Assist with ramp, sort, and warehouse activities when required.
· Manage acceptance and clearance processes for inbound and outbound freight.
· Ensure strict adherence to Health & Safety, GSAM guidelines, and all regulatory requirements.
All employees are responsible for their own health, safety, and wellbeing, as well as that of colleagues who may be affected by their actions or omissions.
You are expected to:
· Report all accidents, near misses, and workplace hazards.
· Follow all safe systems of work.
· Wear the correct PPE at all times.
You’ll bring to this role:
· Proficiency in Microsoft Office applications.
· Strong working knowledge of Outlook for professional communication.
· Excellent interpersonal skills, including effective communication and proactive initiative.
· Ability to work under pressure and meet strict deadlines within a time‑critical environment.
· High level of attention to detail.
· Strong team orientation with the ability to build and develop positive working relationships.
· Good level of maths and English. IT skills required. Knowledge of DHL systems advantageous.
· Full UK Driving Licence (essential).
You’ll bring to this role: 2nd April
Applications: To apply for the position, please submit your CV detailing your full and complete 5-year history including employment, education and any gaps of unemployment longer than 28 days. Please note, internal applicants are required to let their manager/supervisor know that they’re applying for a new position.